Customer Service (For questions about the contract):

E-mail: [email protected]

Phone: +49 421 240 110-40


Assistance (For organizational questions or reporting a damage):

E-mail: [email protected]

Phone: +49 421 240 110-30


Doctor (In cases of medical urgency):

E-mail: [email protected]

Phone: +49 421 240 110-10


Postal address:
Medical Helpline Worldwide GmbH / aqua med
Otto-Lilienthal-Straße 18
28199 Bremen
Germany

E-mail: [email protected]
Fax: +49 421 240 110-19