How do I get help via the aqua med emergency hotline?

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Make an emergency call

  • Provide first aid and call the emergency services.
    112 is available on almost all international mobile networks with GSM standard and can therefore be reached almost everywhere. In addition, depending on the country, separate national emergency numbers may apply.

    What does GSM mean?
    GSM is a globally used mobile communications standard (2G) that ensures that basic services such as telephony and emergency calls function uniformly.

  • Contact the aqua med emergency hotline: +49 421 240 110-10
    You can call our emergency hotline via the telephone network or via the internet. For internet calls, use our emergency button in the top left corner of our website.

Advantages of internet telephony

  • Cost savings: Calls via Wi-Fi are free of charge for you.
  • Worldwide access: No matter where you are, as long as you have internet access, you can easily reach our emergency hotline.
  • Simple & user-friendly: No app download, no additional software – the call starts directly in your browser.

We offer you

  • Direct and multilingual contact with a doctor
  • On-site treatment coordination
  • Declaration of cost coverage
  • Medical assistance even in non-emergencies
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